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Understanding Change

A Model of Planned Change – Part 1

Large-scale change in an organization involves a process of experimentation and learning. It is impossible to anticipate all the possible problems or to prepare detailed plans for how to carry out all aspects of the change. In fact, contrary to common assumptions, the process of change in an organization is not always initiated by top [...]

Malcolm WebberMalcolm Webber

Resistance to Change – Part 1

The next Leadership Letters will deal with change. Leading change is one of the most difficult leadership responsibilities. It is also one of the most important. The world around us is constantly changing, and to be effective in it our organizations must change too. Organizations that do not change rapidly become irrelevant and impotent. [...]

Malcolm WebberMalcolm Webber